Service List

Service List (SL3_14)

Information describing the list, its ownership and quality.

Replaces	Service List (SL3_13)
Id	SL3_14
Title	Service List
Description	The Service list is a catalogue of all services performed by Local Government in England and Scotland and Municipalities in Belgium, Netherlands, Norway, Sweden, Germany. The list gives a common understanding of services and is a result of collaboration during The Smart Cities Project 2009 - 2011. Each list can be seen individually by clicking on the drop down menu on the left hand side of the page. Lists are shown in English but can also be seen in the language of the chosen country by clicking on the flag when looking at an individual country's list . Where services are delivered by more than one country the service number and definition is standardised allowing for the exchange of information between countries by numerical ID regardless of language. A service is a set of actions or activities undertaken by a council (or other public sector body) to deliver a product or conclusion. Services are usually provided at the request of a customer either as a one-off request (for example planning applications, parking permits) or as a result of the circumstances of the customer (for example local resident, local business, disabled). Services are provided by a public sector body either as a power (a legal right), a duty (a legal obligation) or at its discretion. A service list provides a standard way of referring to each service when communicating within and between organisations. It uses unique numeric identifiers for each service, irrespective of the language and naming conventions that are used by different people and organisations to identify or describe services. The service list uses terminology that is recognised within the public sector but may not necessarily be understood by the customer. Other lists provide a customer facing view of services which can be used to provide information on services to the public (such as in a web site). Use - to define a core set of tasks that are common to most public sector bodies, allowing communication across boundaries by describing the responsibilities unequivocally within a controlled list of terms.
Created	18 Oct 2011
Creator	esd-toolkit
Issued	18 Oct 2011
Modified	18 Oct 2011
Type	Concept Scheme
Resource uri	http://id.esd.org.uk/ServiceList/3.14
Latest version	http://id.esd.org.uk/ServiceList

Wiki text describing how the list is and might be used.

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Next version: 4.00 (pending full review)

Submissions deadline: 29 February 2012

Planned release date: 30 April 2012

Please post questions, comments here or in the esd-toolkit forums. Alternatively comments can be sent by e-mail to standards@esd-toolkit.org.

Downloads links for the list in various formats.

List

Service List to Interaction

Service to Function mapping

Service to Need mapping

Service to Record Classification mapping

Service to Web Menu Structure mapping

Service to IPSV mapping

Service to Life Event mapping

Service to Power And Duty mapping

Service List to General Fund Revenue Account England & Wales 2011-12

Service List to General Fund Revenue Account Scotland 2011-12

Service List to Housing Revenue Account England 2011-12

Service List to Housing Revenue Account Scotland 2011-12

Service List to Housing Revenue Account Wales 2011-12

Version changes

Service List (SL3_13)

Wiki comments page where you can comment on the list and raise/answer questions.

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No content currently exists for this item.