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Generic Process List (GP1_00)

Information describing the list, its ownership and quality.
Id
  • GP1_00
Title
  • Generic Process List
Description
  • A generic process is a term used to describe activities that are generic (or common) to public sector organisations. Collectively the Generic Processes are intended to describe all the activities that a Public Sector organisation undertakes as an aid to gaining an understanding of the organisation and how it is being resourced (at a high level).
    The scope of the activity is described together with other ‘Non-preferred terms’. (other commonly used alternative names).
    Each generic process is attached to a ‘Life Cycle Point’ to describe the point at which each generic process supports the life cycle of a customer transaction, this can be used to aid the comparison of transaction costs between services and organisations. There is a limitation in that the physical allocated ‘Life Cycle Point’ may differ within individual services from those allocated on the Generic Process List but having them applied consistently at a fixed point should help support a consistent view of transaction life cycle costs.
Created
  • 10 Nov 2009
Creator
  • Porism Limited, SW9 8BJ info@porism.com
Publisher
  • Porism Limited, SW9 8BJ info@porism.com
Issued
  • 10 Nov 2009
Modified
  • 10 Nov 2009
Audience
  • Public sector officers and their suppliers responsible for service improvement.
Accuracy
  • Content is based on the collaborative efforts of UK public sector officers and their suppliers. There are no guarantees on accuracy.
Completeness
  • Content is based on the collaborative efforts of UK public sector officers and their suppliers. There are no guarantees on completeness. This is a new darft list that is likely to be highly incompleet and subject to many additions and changes over the next year.
Intended longevity
  • The list forms part of esd-toolkit's Local Government Business Model. If it survives review of the draft model, it is intended to exist indefinately for maintenance by esd-toolkit, which is a UK local government initiative, funded by subscriptions from participating organisations.
Timeliness
  • Updated on a quarterly
  • ad hoc basis in response to user submissions. See the modified date.
Coverage
  • Developed for the UK public sector, but has wider relevance.
Provenance
  • Created by the local government esd-toolkit to support an evidence based framework for public sector service improvement.
Rights
  • esd-toolkit - The content of the list and all associated resources on this Web site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material not being used in a derogatory manner or in a misleading context. The source of the material must be acknowledged as esd-toolkit.
Type
Resource uri http://id.esd.org.uk/ProcessList/1.00
Latest version http://id.esd.org.uk/ProcessList
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