2012-01-01 2010-02-05 2010-02-05 2010-02-05 The Internal Service List is a listing of in-house actions carried out by a council. These are not public facing services but are performed by one department to another department or team to team.<br />Use – The Internal Service List may form the basis of an intranet and can be used to determine the cost of delivering a service. In conjunction with processes and roles this list can show duplication of effort and skills gaps in an organisation. http://doc.esd.org.uk/InternalServiceList.xml http://doc.esd.org.uk/InternalServiceList/3.09.xml 3.09 Facilities - internal room bookings Term name changed from '(Internal) Room bookings' to 'Facilities - internal room bookings' in version 3.00. Facilities - accessible buildings Term name changed from 'Accessible buildings' to 'Facilities - accessible buildings' in version 3.00. Facilities - air handling units Term name changed from 'Air handling units' to 'Facilities - air handling units' in version 3.00. Facilities - asbestos Term name changed from 'Asbestos' to 'Facilities - asbestos' in version 3.00. Facilities - catering services Term name changed from 'Catering services' to 'Facilities - catering services' in version 3.00. Facilities - council offices Term name changed from 'Council offices' to 'Facilities - council offices' in version 3.00. Scope notes added in version 3.01. Facilities - energy and fuel Term name changed from 'Energy and fuel' to 'Facilities - energy and fuel' in version 3.00. Facilities - graphic design Term name changed from 'Graphic design' to 'Facilities - graphic design' in version 3.00. Facilities - hazardous substances Term name changed from 'Hazardous substances' to 'Facilities - hazardous substances' in version 3.00. Scope notes modified in version 3.01. Facilities - noise Term name changed from 'Noise' to 'Facilities - noise' in version 3.00. Scope notes modified in version 3.01. Facilities - planned maintenance Term name changed from 'Planned maintenance' to 'Facilities - planned maintenance' in version 3.00. Facilities - printing and copying Term name changed from 'Printing and copying services' to 'Facilities - printing and copying' in version 3.00. Facilities - reactive repairs Term name changed from 'Reactive repairs' to 'Facilities - reactive repairs' in version 3.00. Facilities - staff/visitor car parking Term name changed from 'Staff/visitor car parking' to 'Facilities - staff/visitor car parking' in version 3.00. Facilities - vehicle maintenance Term name changed from 'Vehicle maintenance' to 'Facilities - vehicle maintenance' in version 3.00. Facilities - water Term name changed from 'Water' to 'Facilities - water' in version 3.00. Scope notes modified in version 3.01. Accounts - accounting Term name changed from 'Accounting' to 'Accounts - accounting' in version 3.00. Accounts - financial management Term name changed from 'Financial management' to 'Accounts - financial management' in version 3.00. Accounts - financial planning Term name changed from 'Financial planning' to 'Accounts - financial planning' in version 3.00. Accounts - fund management Term name changed from 'Fund management' to 'Accounts - fund management' in version 3.00. Accounts - management and control Term name changed from 'Management and control' to 'Accounts - management and control' in version 3.00. Accounts - revenue and customs Term name changed from 'Revenue and customs' to 'Accounts - revenue and customs' in version 3.00. Staff - appraisal Term name changed from 'Appraisal' to 'Staff - appraisal' in version 3.00. Staff - disciplinary procedures Term name changed from 'Disciplinary procedures' to 'Staff - disciplinary procedures' in version 3.00. Staff - equal pay Term name changed from 'Equal pay' to 'Staff - equal pay' in version 3.00. Scope notes added in version 3.01. Staff - job analysis Term name changed from 'Job analysis' to 'Staff - job analysis' in version 3.00. Scope notes revised in version 3.01. Staff - occupational health Term name changed from 'Occupational health' to 'Staff - occupational health' in version 3.00. Staff - outplacement Term name changed from 'Outplacement' to 'Staff - outplacement' in version 3.00. Staff - payroll Term name changed from 'Payroll' to 'Staff - payroll' in version 3.00. Staff - public holidays Term name changed from 'Public holidays' to 'Staff - public holidays' in version 3.00. Scope notes added in version 3.01. Staff - redeployment Term name changed from 'Redeployment' to 'Staff - redeployment' in version 3.00. Scope notes added in version 3.01. Staff - reorganisations Term name changed from 'Reorganisations' to 'Staff - reorganisations' in version 3.00. Staff - victimisation Term name changed from 'Victimisation' to 'Staff - victimisation' in version 3.00. Staff - workplace bullying Term name changed from 'Workplace bullying' to 'Staff - workplace bullying' in version 3.00. ICT - business continuity Term name changed from 'Business continuity' to 'ICT - business continuity' in version 3.00. ICT - data management Term name changed from 'Data management' to 'ICT - data management' in version 3.00. ICT - hardware Term name changed from 'Hardware' to 'ICT - hardware' in version 3.00. ICT - help desk Term name changed from 'ICT helpdesk' to 'ICT - help desk' in version 3.00. ICT - peripherals Term name changed from 'ICT peripherals' to 'ICT - peripherals' in version 3.00. Information management Term name changed from 'Information management' to 'ICT - information management' in version 3.00. Scope notes added in version 3.01. Term name changed back to 'Information management' in version 3.05. ICT - networks Term name changed from 'Networks' to 'ICT - networks' in version 3.00. Scope notes added in version 3.01. ICT - software Term name changed from 'Software' to 'ICT - software' in version 3.00. ICT - Web site Term name changed from 'Website creation' to 'ICT - Web site' in version 3.00. Legal - advice Term name changed from 'Legal advice' to 'Legal - advice' in version 3.00. Legal - litigation support Term name changed from 'Litigation support' to 'Legal - litigation support' in version 3.00. Policy - retention schedules Term name changed from 'Retention schedules' to 'Policy - retention schedules' in version 3.00. Members - committee membership Term name changed from 'Committee membership' to 'Members - committee membership' in version 3.00. Scope notes added in version 3.01. Members - democratic services - advice Term name changed from 'Democratic services advice' to 'Members - democratic services - advice' in version 3.00. Members - elections - polling stations Term name changed from 'Elections - polling stations (external)' to 'Members - elections - polling stations' in version 3.00. Members - elections - results Term name changed from 'Elections - results (change to elections - staffing)' to 'Members - elections - results' in version 3.00. Members - executive forward plan Term name changed from 'Executive forward plan' to 'Members - executive forward plan' in version 3.00. Scope notes added in version 3.01. Members - honours and awards Term name changed from 'Honours and awards' to 'Members - honours and awards' in version 3.00. Members - communications Term name changed from 'Member communications' to 'Members - communications' in version 3.00. Scope notes added in version 3.01. Members - secretariat Term name changed from 'Member secretariat' to 'Members - secretariat' in version 3.00. Members - allowances Term name changed from 'Members allowances' to 'Members - allowances' in version 3.00. Members - induction and training Term name changed from 'Members induction and training' to 'Members - induction and training' in version 3.00. Members - minutes, agendas and reports Term name changed from 'Minutes, agendas and reports' to 'Members - minutes, agendas and reports' in version 3.00. Scope notes added in version 3.01. Members - overview and scrutiny Term name changed from 'Overview and scrutiny' to 'Members - overview and scrutiny' in version 3.00. Scope notes added in version 3.01. Members - political offices Term name changed from 'Political offices' to 'Members - political offices' in version 3.00. Scope notes added in version 3.01. Staff - sickness management Business Process Improvement Added in version 3.05. Staff - grievance Added in version 3.07 Staff - employment tribunals Added in version 3.08. Name updated in version 3.09. Staff - apprenticeships Added in version 3.08. Facilities - internal mail Added in version 3.08. Facilities - reception Provision & management of reception services within council offices. Facilities - equipment Added in version 3.08. Staff - annual leave Added in version 3.08. Staff - telephone charges Added in version 3.08. Staff - procedures Added in version 3.08. Records management Added in version 3.08. Facilities - Risk Assessments Added in version 3.09.